Description Of Work: Refinished hardwood floors
K&K Floors was among the vendors who received high marks on Angie’s List, so they were among the companies we contacted to refinish hardwood floors and replace all of our carpet, upstairs and downstairs.
We met with a salesperson at our home and at their showroom and their estimates were quite good, so we decided to give K&K our jobs. However, things began getting bad with missed appointments and inaccurate contracts. We were just about ready to go with another company, but decided to call K&K one more time, because their prices were so reasonable. One of the owners answered and told us that our salesperson was let go because he did not represent the quality K&K wanted to present.
She asked that we give them another chance and we are so glad that we did. John Kim took over our account and honored all previous estimates. John was able to answer all of our concerns and everything was finally handled very professionally.
We had the floors refinished this week. The third coat of urethane was applied today and the floors look marvelous! Technicians, Ti (sp) and Pablo, have been together at K&K for nine years and work with the precision of a championship doubles tennis team.
I think Ti was almost more excited with the final results than we are. We couldn’t be happier with K&K Floors. We plan to have them back this fall to carpet our upstairs bedrooms and then will have them return next spring to carpet the entire downstairs.